At rgccasino, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe under Philippine law.
This Privacy Policy ("Policy") describes how rgccasino ("rgccasino," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "Player," or "User") who access or use the rgccasino website at rgccasino.asia and all associated services, games, and features (collectively, the "Platform").
rgccasino is committed to protecting your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.
When you register an account, complete KYC verification, make transactions, or contact our support team, rgccasino may collect the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., PhilSys, SSS, UMID, Passport, Driver's License) |
| Contact Data | Email address, Philippine mobile number, residential address (barangay, city/municipality, province) |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank, UnionBank), transaction history, deposit and withdrawal records |
| KYC Documents | Scanned copies or photographs of valid Philippine government-issued IDs, selfie with ID, proof of billing address |
| Account Data | Username, encrypted password, account preferences, bonus history, gaming activity logs |
| Communications Data | Live chat transcripts, email correspondence, support ticket records |
When you access the Platform, rgccasino automatically collects certain technical and usage data, including your IP address, device type and operating system, browser type and version, pages visited and time spent, referring URLs, and session identifiers. This data is collected through cookies, web beacons, and similar tracking technologies as described in Section 9 of this Policy.
rgccasino collects personal data through the following means:
rgccasino processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, rgccasino processes your personal data on the following legal bases:
rgccasino may share your personal data with trusted third-party service providers who assist in operating the Platform, including payment processors, KYC and identity verification providers, cloud hosting services, customer support platforms, and analytics providers. All service providers are contractually bound to process your data only on rgccasino's instructions and in compliance with the DPA.
rgccasino is required by law to disclose player information to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as required by applicable regulations.
In the event of a merger, acquisition, or sale of all or substantially all of rgccasino's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer via email or a prominent notice on the Platform.
rgccasino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is used solely for the purposes described in this Policy.
rgccasino retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines.
rgccasino implements a comprehensive set of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, rgccasino will notify the NPC within 72 hours of becoming aware of the breach and will inform affected players without undue delay, in accordance with NPC Circular No. 16-03.
rgccasino uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, authentication, security, load balancing | No |
| Functional | Language preferences, game settings, UI customization | No |
| Analytics | Platform usage statistics, performance monitoring, error tracking | Yes |
| Marketing | Personalized promotions, retargeting, campaign measurement | Yes |
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the Platform. Consent for analytics and marketing cookies may be withdrawn at any time through your account privacy settings.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by rgccasino:
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14 of this Policy. rgccasino will respond to all verified data subject requests within fifteen (15) business days of receipt.
The rgccasino Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations. rgccasino does not knowingly collect personal data from persons under the age of 21. Age verification is conducted during the registration and KYC processes to prevent underage access.
If rgccasino becomes aware that personal data has been collected from a person under 21 years of age without verifiable parental or guardian consent, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately at [email protected].
rgccasino primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our cloud infrastructure providers or game software suppliers operate servers in other jurisdictions.
Any cross-border transfer of personal data is conducted in compliance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines. rgccasino ensures that adequate safeguards are in place, including data processing agreements with appropriate contractual clauses, to protect your personal data to a standard equivalent to that required under Philippine law.
rgccasino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days prior to the effective date of the change.
The date of the most recent revision is indicated at the top of this Policy. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this Policy periodically to stay informed about how rgccasino protects your personal data.
rgccasino has appointed a Data Protection Officer (DPO) in accordance with Section 21(c) of the Data Privacy Act of 2012 and NPC Circular No. 17-01. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Every connection between your device and the rgccasino Platform is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial data, and personal information are never transmitted in plain text.
rgccasino operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012. Our data processing practices are registered with and overseen by the National Privacy Commission of the Philippines.
As a Filipino data subject, you have the right to access, correct, delete, and port your personal data. rgccasino responds to all verified data subject requests within 15 business days — no runaround, no delays.
rgccasino does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. Your information is used solely to operate your account, process transactions, and keep the Platform secure.
rgccasino retains your data only for as long as legally required — typically five years for transaction records under PAGCOR and AMLC rules. After that, your data is securely deleted or anonymized per NPC guidelines.
rgccasino has a registered Data Protection Officer available to handle all privacy-related concerns. Reach out via live chat or email anytime — our team is here 24/7 to assist Filipino players with data privacy matters.
Now that you know how rgccasino handles your data, play with full confidence. We're built for Filipino players — GCash-ready, PHP-native, DPA-compliant, and backed by 24/7 local support. Must be 21 or older to play.